The Skift Podcast

What Hotels Are Doing to Win Your Loyalty

April 12, 2017

On today’s episode of the Skift podcast, we’re talking hotel loyalty: who’s doing it right, who’s still trying, and how it is continuing to evolve. Our guest is Gary Leff, founder of the View from the Wing blog. We also have insights from Best Western Hotels & Resorts CEO David Kong and Langham Hospitality Group CEO Robert Warman.